Privacy policy

PERSONAL DATA POLICY

1. GENERAL

1.1 This policy regarding the processing of personal information ("Personal Data Policy" describes how PRT shop gathers and processes information about you.

1.2 The Personal Data Policy applies to personal information you submit to us, or we gather via PRT shop's website ("Website").

1.3 Prt shop are data controllers for your personal information. All enquiries to Prt shop can be done via the contact information stated under point 7.

2. THE KIND OF PERSONAL INFORMATION WE GATHER, FOR WHAT PURPOSE AND LEGAL BASIS FOR THE PROCESSING

2.1 When you visit the Website, we automatically gather information about you and your use of the Website. For example, which type of browser you use, which search terms you use on the Website, your IP address, including your network location and information about your computer.

The purpose is to optimise the user experience and the function of the Website, and to perform targeted marketing, including re-targeting via Facebook, Instagram and Google. This processing of information is necessary so that we can attend to our interests in improving the Website and to show you relevant offers.

2.2 When you purchase a product or communicate with us on the Website, we gather the information you personally submit, e.g. name, address, email address, telephone number, method of payment, information on which products you are purchasing and any right of cancellation, delivery requirements, as well as information about the IP address from where the order is made.

The purpose is so that we can deliver the products you have ordered and also fulfil our agreement with you, including to be able to manage your rights to return and make a complaint. With a purchase, the IP address is registered, the purpose of which is to attend to our interest in preventing fraud.

2.3 If you choose to create an account, you will be asked to disclose your name, address, email address and telephone number, for example. We compare this information with other information we have about you, including information on what you have purchased and possibly returned.

The purpose is to be able to manage your account.

3. RECIPIENTS OF PERSONAL INFORMATION

3.1 Information about your name, address, email, telephone number and order number as well as specific delivery requirements can be passed on to our transport partner, our accountant, legal adviser, authorities as well as social media (Facebook and Instagram) for marketing purposes.

3.2 Information can be handed over to external partners who process the information on our behalf. For example, we use external partners for technical operations and improvements of the Website, sending of newsletters as well as targeted marketing, including re-targeting and for the rating of our company and products. These companies are data processors and subject to our instructions and they process data for which we are the data controller. The data processors may not use the information for other purposes than the fulfilment of the agreement with us and are subject to confidentiality regarding the information. We have entered into written data processor agreements with all the data processors who process personal information on our behalf.

4. YOUR RIGHTS

4.1 For the purpose of creating openness around the processing of your information, as data controller, we must inform you of your rights.

4.2 Right of access

You are at any time entitled to request information from us regarding, among other things, the information about you we have registered, which purpose the registration serves, which categories of personal information and possible recipients of information as well as information on where the information originates.

4.3 The right to rectification

You have the right to have incorrect information about yourself rectified by us. If you become aware that there are errors in the information about you we have registered, you are encouraged to direct written enquiry to us so the information can be rectified.

4.4 The right to deletion

In certain cases, you have the right to have all or some of your personal information deleted by us, e.g. if you withdraw your consent and we do not have other legal basis to continue the processing. To the extent continued processing of your information is necessary, e.g. so that we can comply with our statutory obligations, or so that legal claims can be determined, asserted or defended, we are not obliged to delete your personal information.

4.5 The right to restrict the processing to storage

In certain cases you have the right to limit the processing of your personal information to only consist of storage, e.g. if you believe that the information about you we process is incorrect.

4.6 The right to data portability

4.7 The right to object

You have the right at any time to object against our processing of your personal information for the purpose of direct marketing, including the profiling that is performed in order to target our direct marketing.

You also have the right at any time, for reasons regarding your personal situation, to object against the processing of your personal information we perform on the basis of our legitimate interests, see point 2.1.

4.8 The right to withdraw consent

You have the right at any time to withdraw a consent you have given us for a specific processing of personal information, including for the profiling of you. If you want to withdraw your consent, please contact us at info@prt-shop.com

4.9 The right to complain.

5. DELETION OF PERSONAL DATA

5.1 Information gathered about your use of the Website, see point 2.1, is deleted when you have not made use of the Website for one year at the latest.

6. SECURITY

6.1 We have implemented suitable technical and organisational security measures against personal information being accidentally or illegally destroyed, lost, changed or impaired as well as against it coming to the knowledge of unauthorised entities or misuse.

6.2 Only employees who have an actual need to access your personal information in order to perform their work have access to this.

7. CONTACT INFORMATION

7.1 PRT shop is the data controller for the personal data that is gathered via the Website.

7.2 If you have questions or comments to this Personal Data Policy, or you want to make use of one or more of your rights, you may contact:

Email: info@prt-shop.com